Cardenden Customer Service Centre Image 1

If you need information or help, visit our Customer Service Centre and speak to an Advisor who will:

  • provide advice and support
  • work with other council services and agencies to help you get what you need
  • link with local people, councillors and services to work together to make your community a better place to live and work.

We operate an appointment service for the following - please phone one of the "Useful Phone Numbers" to make an appointment:

  1. FHR Applications
  2. Housing Advice Interviews
  3. Council Property Terminations / Change of Tenancy
  4. Debt Management Advice
  5. New Tenancy Sign-Ups
  6. Housing Benefit / Council Tax Applications
  7. Blue Badge applications
  8.  Concessionary Travel/MyFife Registrations

Useful Phone Numbers

03451 55 00 11 - Faults & Repairs

03451 55 00 22 - Environment (special uplifts)

03451 55 00 33 - Housing Information & Advice

03451 55 00 44 - Money & Payments

03451 55 00 55 - Automated Payments

03451 55 00 66 - Passes & Concessions

03451 55 00 77 - Births Deaths & Marriages

03451 55 00 99 - Emergencies (Lines open after 5.00pm)

03451 55 00 00 - General Enquiries

03451 55 11 55 - Council Tax and housing Benefits

0800 0286231 - Homeless Emergencies

 

A National Interpretation Service is available on request.

We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.

Gives a call and we will deal with your enquiry.

03451 55 55 66 - Urdu/Punabi language line

03451 55 55 77 - Arabic Language line

03451 55 55 88 - Chinese language line

08451 55 55 99 - Bengali language line

03451 55 55 44 - Polish language line

18001 03451 55 55 00 - BT Text Direct for textphone users

Customer Service Centre - Cowdenbeath area
Contact Customer Service Centre - Cowdenbeath area online


Bruce Penman, Lead Officer - Area Housing Management 
Tel: 03451 55 55 55 + Ext 44 46 17 Contact Bruce Penman online
By Post: Brunton House High Street Cowdenbeath Fife KY4 9QU