CSMT Contact Centre
Published by : Fife Council
This consultation is closed.
Purpose of consultation
The questions in this questionnaire form part of the Customer Satisfaction Measurement Toolkit (CSMT). The CSMT provides services in local authorities in Scotland with a consistent and standard approach to measuring customer satisfaction. Developed in partnership with local authorities, Audit Scotland, Scottish Government, Laria, and the Improvement Service, it offers a step-by-step process to gathering quality customer insight that can make a difference to outcomes for users.
Final Report Of Consultation
Customer Report and Internal
Tel: 03451 55 55 55 + Ext 44 24 01 Contact Joan Lamie online
By Post: Town House 2 Wemyssfield Kirkcaldy Fife KY1 1XW
Caroline Knox, Team Manager, Shared Service Desk
Tel: 03451 55 55 55 + Ext 44 44 72 Contact Caroline Knox online
By Post: Fife Council Bankhead Central Bankhead Park Glenrothes Fife KY7 6GH