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Published by : Fife Council

This consultation is closed.

Purpose of consultation

The questions in this questionnaire form part of the Customer Satisfaction Measurement Toolkit (CSMT). The CSMT provides services in local authorities in Scotland with a consistent and standard approach to measuring customer satisfaction. Developed in partnership with local authorities, Audit Scotland, Scottish Government, Laria, and the Improvement Service, it offers a step-by-step process to gathering quality customer insight that can make a difference to outcomes for users.

Consultation Period

31st May 2013 to 31st December 2016

Report Due

31st December 2016

Final Report Of Consultation

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Report Audience

Customer Report and Internal

Joan Lamie, Housing Manager - Kirkcaldy 
Tel: 03451 55 55 55 + Ext 44 24 01 Contact Joan Lamie online
By Post: Town House 2 Wemyssfield Kirkcaldy Fife KY1 1XW

Caroline Knox, Team Manager, Shared Service Desk 
Tel: 03451 55 55 55 + Ext 44 44 72 Contact Caroline Knox online
By Post: Fife Council Bankhead Central Bankhead Park Glenrothes Fife KY7 6GH
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