News

News

ABBEYVIEW CUSTOMER SERVICE POINT - CLOSURE (05/12/2018)

Abbeyview Customer Service Point will be closed on Thursdays throughout the month of December. We will continue to be open on a Tuesday from 9am to 4.30pm (closed for lunch 12.30pm to 11.30pm)

Are you getting the message? Help us get it right (16/11/2018)

Where are you getting your information about Fife Council? We want to make sure everyone is getting the right message at the right time but we need your help.

ABBEYVIEW CUSTOMER SERVICE POINT - CLOSURE (14/11/2018)

Abbeyview Customer Service Point closed on Thursday 15th November 2018.

ABBEYVIEW CUSTOMER SERVICE POINT CLOSURE (05/11/2018)

Abbeyview Customer Service Point closure on Tuesday 6th November and Thursday 8th November 2018.

ABBEYVIEW CUSTOMER SERVICE POINT - CLOSURE (29/10/2018)

Abbeyview Customer Service Point will be closed on Tuesday 30th October 2018.

Pledge to fight poverty (27/09/2018)

Fife Council Co-Leaders are urging everyone to pledge their support for a fairer Fife FIFE Council leaders are asking Fifers to join them in renewing their pledge to work together to create a Kingdom that is more equal for everyone during Challenge Poverty Week.

Update on disruptions and services moving into the weekend (02/03/2018)

We hope to open schools and many facilities on Monday but we will have to monitor weather/travel conditions as well as other factors like heating - we will issue an update on Sunday. More about roads and serices

Snow continues to disrupt services (01/03/2018)

The Met Office has extended the Amber warning for snow until 10am Friday 2 March. All schools will remain closed on Friday and we expect widespread disruption to other council services and facilities to continue.

Christmas and New Year closures 2017/18 (18/12/2017)

During the holidays most of Fife Council will be closed 25, 26 and 27 December and 1, 2 and 3 January.

Leven Customer Service Point and Library (27/11/2017)

Leven Customer Service Point and Library - closed due to staff bereavement

Council support for Fifers in crisis over Christmas (09/11/2017)

Welfare support assistants are on hand to support people through the roll out of universal credit FIFE Council and its partners have pledged that no Fifers should be left in crisis over Christmas following the roll out of the government's Universal Credit scheme at the beginning of December.

People Power for Fifers (31/08/2017)

A NEW opportunity for Fifers to get involved in decisions that affect their communities was agreed by Fife Council today.

Annual performance report on complaints shows overall improvements in the Kirkcaldy area (24/08/2017)

Members of the Kirkcaldy Area Committee have been given an overview of complaints received in the last year from people living in the area.

Sign Language Interpreter Awareness Training - SPACES STILL AVAILABLE (24/08/2017)

British Sign Language Learn basic sign language. Learn how to work with a sign language interpreter. Be aware of your duties under the BSL (Scotland) Act 2015.

Fife Council leads the way in reuse furniture (10/03/2017)

Castle Furniture, Furniture Plus with members of the welfare fund team. Fife Council has become the first local authority to trial a change in the way it provides furniture and other household items to Scottish Welfare Fund customers.

Make a pledge and help create a Fairer Fife (10/02/2017)

Kids at Kennoway PS show off the Fairer Fife mural A FAIRER Fife in in everyone's interest

ATTENTION - High call volumes to Scottish Welfare Fund and Fife Council Contact Centre: (06/01/2017)

High call volumes to Scottish Welfare Fund and Fife Council Contact Centre

Get your benefits - tell us about life changes (20/10/2016)

Tell us about life changes Fife Council is reminding people who receive housing benefit how important it is to report any changes to their household or income.

Planned IT maintenance Sat 17 Sept (15/09/2016)

We will be carrying out planned IT maintenance this weekend on Saturday 17th September which will cause some disruption to services.

Public meeting: Edinburgh Airport consultation on its Airspace Change Programme (12/09/2016)

Edinburgh Airport is consulting the public on its Airspace Change Programme (ACP) and Fife residents will have the chance to hear directly from their Director of Communications at a public meeting on Wednesday, 14 September, 6-8pm at Dunfermline City Chambers.

Planned maintenance Sun 11 & Sat 17 Sept - phone disruption (09/09/2016)

We will be carrying out planned IT maintenance over the next two weekends - Sunday 11th and Saturday 17th September - during which it may take a little longer than normal to answer calls.

Community assets review moves to next stage (28/03/2016)

A review of the council's estate has highlighted that many community buildings are under used, no longer fit for purpose or don't meet the needs of local people. The review is now moving forward to the next stage with reports to Area Committees setting out the position in each local community and making proposals for change.

Expert group sets out vision to tackle poverty in Fife - Fairer Fife Commission report recommends ambitious plan to help 75,000 Fifers (30/11/2015)

The Fairer Fife Commission publishes its report today AN INDEPENDENT Commission has set out a far-reaching vision to eradicate poverty in Fife. 'Fairness Matters' the report of the Fairer Fife Commission, is challenging Fife Council, public services, charities and businesses in Fife to work together to deliver a "significantly fairer Fife by 2030."

Kelty library service to move to new Kelty Centre (10/11/2015)

Residents in Kelty are invited to come along to a public meeting to be held at Kelty Library on Tuesday 17 November 2015 at 6pm. The meeting will provide information on the plans for the current library's transition to the new Kelty Community Centre, which is due to open in January 2016.

Fairer Fife Commission discusses links between poverty, communities and health (16/06/2015)

Fairer Fife Commission INDEPENDENT experts from across Scotland met in Dunfermline this morning to discuss links between poverty, where people live and the health of Fifers.

Phone problems (12/04/2015)

We're experiencing intermittent problems with our phones.

Council Home Swap system now available online (08/10/2014)

Alison Hoey, Cllr Judy Hamilton and Council tenant, Mrs Morgan checking the new Home Swap site A new Council Home Swap system for tenants is being launched this month by Fife Council.

Council keeps focus on customers (07/10/2014)

Cllrs Dempsey and Erskine (standing) join advisors ready for action in the local office Fife Council's Annual Customer Report 2013-14 was discussed by councillors at a recent meeting of the Environment, Finance and Corporate Services Scrutiny Committee.

Council tax single person discount review (01/10/2014)

Fife Council will shortly be contacting some residents to check their circumstances as part of a regular council tax discount review.

IT issues now resolved (25/09/2014)

All Council IT systems now up and running properly again.

Temporaray IT problems affecting Fife Council (25/09/2014)

We are currently having some IT, which might affect a number of the services we offer to the public.

Council Local Offices closed Wednesday 24 September (23/09/2014)

All local offices will be closed tomorrow, Wednesday, as previously advertised in the offices. Normal opening hours will apply on Thursday.

Committing to customer service (18/08/2014)

Over 60 Fife Council employees have now graduated from the Customer Service Professional Qualification (CSPQ) scheme, one of the highest numbers in Scotland.

Repairs by appointment for tenants (15/08/2014)

Plumber Alan Thomson shows Mrs Latimer (left), Cllrs David Ross and Judy Hamilton his day's schedule A new repairs by appointment system for tenants is being launched this month.

Council learning from complaints (13/08/2014)

Cllr Altany Craik More complex complaints from Glenrothes customers are being dealt with in time by the council.

Interpreter Awareness & Basic Sign Language Sessions (18/03/2014)

British Sign Language Awareness sessions to give organisations a better understanding of the needs of Deaf people and the barriers they face.

New Online Benefits Service (14/03/2014)

Do it online For the first time, you can go online to apply for housing benefits and council tax reduction or to report changes to your circumstances if you're already claiming these benefits.

Kirkcaldy Town House prepares for re-opening (05/03/2014)

The Town House re-opens 10th March On Monday 10 March Kirkcaldy Town House will re-open its doors after a £3.2 million modernisation and refurbishment project to give the important civic building a new lease of life.

Contact Centre Update - Normal Service Resumed (31/01/2014)

Our Contact Centre services have now returned to normal following work last night to fix the technical fault

Disruption to Fife Council Contact Centre phone lines (30/01/2014)

Disruption to Fife Council Contact Centre phone lines.

New parent messaging system launches (14/02/2013)

FIFE council's education and learning directorate is introducing a new text, email and voicemail system as part of the Fife-wide approach to improving communication with parents and.pupil attendance.

City Chambers reopening after refurbishment (01/11/2012)

City Chambers Dunfermline Dunfermline City Chambers will reopen shortly after a £1.2 million refurbishment. The 10 month programme of work has included the creation of a new Local Office, meeting/interview rooms, toilet and baby changing facilities, and refurbishment of office space. External work on the roof, rainwater goods and windows is ongoing and is due to be completed in April 2013.

New Online Council Tax Service (17/09/2012)

Fife Council has introduced a new online council tax service to allow customers to view their council tax details 24 hours a day, 7 days a week, 365 days a year.

Two Shift Bin Collection Approved (11/09/2012)

FOLLOWING representations to elected members today, 11 September, the two shift bin collection system has now been given the go ahead by the Council and will be implemented from Monday 15 October. From then, the collections will be undertaken from 06.00 to 2100 hours on a two shift system and over a five day Monday to Friday working week.

Have Your Say in Survey 18 (15/06/2012)

Don't keep your views to yourself - tell us what you think!

Have your say on our complaints procedure (08/06/2012)

How do you want your complaint to be handled?

Safekeeping for City Chambers artworks (05/03/2012)

painting conservator examines the portrait of James 8th Earl of Elgin in the Council Chamber Picture handlers prepare to move the portrait of Dunfermline tobacconist John Beveridge With the City Chambers in Dunfermline now closed for refurbishment, conservation specialists have been on site to assess the artworks and artefacts that are normally on display.

New Council Tax and Benefits Services (01/02/2012)

Benefits and Council Tax are introducing new Services to help you get the information you need faster.

Lochgelly Local Office Moves Premises (18/01/2012)

Lochgelly Local Office moves into the newly refurbished Lochgelly Centre

City Chambers refurbishment gets the go ahead (12/01/2012)

City Chambers by night The City of Dunfermline Area Committee has given the green light on a £1.2 million refurbishment planning application for the City Chambers.

New look Council services for High Valleyfield (29/11/2011)

A fully refurbished community centre and library will open its doors to customers in High Valleyfield on Monday 5th December 2011.

New Leven Library and Local Office opens its doors (29/11/2011)

This December the new Leven Library and Local Office will open it's doors to the public.

Council Continues to Improve Customer Service (10/10/2011)

A YEAR on from the publication of Fife Council's ambitious plans to improve customer services to Fifers, councillors have discussed progress.

Change in opening hours at local office in Carberry House, Leven (16/08/2011)

Revised opening hours at the local office at Carberry House in Leven will come into effect from Monday 22 August.

Check Out Fifelife (30/06/2011)

Check out Fifelife Summer 2011 THE latest edition of Fifelife is out this week. Check it out for useful information on how to keep the kids happy this summer and a fantastic golf offer.

Fife Well Prepared for Future Challenges (29/06/2011)

Council Leader Peter Grant FIFE Council is well prepared for the challenging changes facing Scotland's public services according to its Chief Executive Ronnie Hinds.

Change of local office opening hours this summer (20/06/2011)

Local offices in North East Fife are to follow a revised set of opening hours this summer but Fifers can still access all the Fife Council services they need in a variety of different ways.

E-Planning in Fife approaches major milestone (14/06/2011)

Data just released by the Scottish Government shows the highest ever total of Fife's planning applications submitted online has been recorded at 49%. This far exceeds the Scottish Government's target of 21% for the year and means that the use of the on-line portal www.eplanning.scotland.gov.uk is becoming well established in Fife.

New office opens its doors (31/01/2011)

Glenrothes Local Office has a room suitable for civil ceremonies Glenrothes Local Office is open from Monday 31 January FIFE Council's new Local Office in Glenrothes is opening its doors this week.

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