Tenant Participation

How to use this page

Click on the headings below to expand each section and see more info about it.

What is Tenant Participation?

Effective participation gives tenants the opportunity to influence decision-making about the housing services you receive. This provides Fife Council with better links to the community and the opportunity to improve engagement with service users. 

Have your say and make a difference to your housing service. Getting involved gives you a greater voice. Our Tenant Participation & Customer Engagement Handbook tells you more. 

For more information, please see our Tenant Participation Strategy 2014-2018. This strategy takes into account the requirements from the Scottish Social Housing Charter. Content, aims and objectives were agreed in consultation with the Fife Federations and Fife Forum, tenants, staff and other customers. 

Interested Tenants Register

The Interested Tenants Register is a list of tenants who have expressed an interested in housing issues and who are willing to be consulted on council housing matters.

We may send you a survey or invite you to participate in group discussions or attend events. However, you are not under any obligation to do so. You are free to pick and choose what interests you based on your free time. We will contact you in the way that best suits you – whether that is by phone, post, email, or text.

If you would like to join the Interested Tenants Register or speak with someone for more information, please contact the Tenant Participation team using the details below. 

Fife Tenant Federations 

Housing Services work in partnership with three tenants federations in Fife. The federations represent and support tenants and residents groups and can offer advice and assistance.

Glenrothes Area Residents Federation – GARF

GARF is a voluntary organisation that seeks to represent tenants and residents within the Glenrothes area. It is a Company Limited by Guarantee to which tenants and residents groups become associated members. The groups elect up to four of their members to sit as directors on the board.

4 Marchmont Gate, Kingdom Shopping Centre, KY7 5NB

Tel: 01592 759977

Email: garf.fed@gmail.com

Open: Mon: 10:00 – 16:00  Tues – Thurs: 09:00 – 14:00

North East Fife Tenants & Residents Federation – NEFTRF

NEFTRF brings together tenants and residents within the East Fife area to share knowledge, skills and information and provide mutual support.

c/o Cosy Cabin, 25 Blalowan Park, Cupar, KY15 5EN

Tel: 07484075316

Email: eastfifefederation@msn.com

Open: Mon & Fri: 10:00 – 13:30


Fife Federation of Tenants & Residents Associations - FFOTRA 

The Federation is an umbrella organisation set up by tenants for tenants covering the West and Central area of Fife. It provides help, advice, assistance and guidance on the setting up and running of Tenants and Residents Associations; information, advice and analysis on housing issues and legislation; relevant training for committees and individuals and assistance obtaining technical and legal expertise.

9a Hunter Street, Kirkcaldy, KY1 1ED

Tel: 01592 641968

Email: enquiries@ffotra.co.uk

Open: Monday – Friday: 09:00 – 16:30

Fife Tenants Forum

Fife Tenants Forum works with Fife Council to influence, review and shape housing policies and services.

Fife-wide issues are discussed at the Fife Tenants Forum, with representatives responsible for communication with and feedback to tenants.

Key priorities of the Fife Tenants Forum are:

  • Work with Fife Council to develop a Tenant Scrutiny Framework that links to the Tenant Participation Strategy for 2018-2022
  • Monitor and review the Tenant Participation Strategy
  • Work with Fife Council to look at initiatives to mitigate against the impact of the Welfare reform
  • Review rents, housing investment to ensure value for money
  • Review and monitor landlord performance
  • Influence decisions taken about housing policies and services
  • Work with Fife Council to ensure tenancy sustainment and improve estate management
  • Work with Fife Council to develop a Fife wide tenant training programme
  • Work with Fife Council to develop regeneration and community sustainability initiatives
  • Look at ways to involve more tenants and provide a range of ways for tenants to participate 

Tenants & Residents Associations

Tenants and Residents Associations are community groups made up of local volunteers who come together to promote the interests of tenants and residents in their area.

The groups provide a collective and stronger voice for tenants in Fife, and are organisations which influence decision-making and act as a focus for consultation.

For information on your local Tenant and Resident Association, please contact the Tenant Participation team using the details below. 

Recognised groups are on the register of tenant organisations, available to view below.

How To Start A Tenant Group

Are you are passionate about what happens in your community? Why not set up a tenant group in your local area? Your group can choose to concentrate on housing issues, wider housing policies or a range of community matters.

Tenant Participation Officers are available to provide advice and support. They can explain what is involved and work with you to identify your group’s aims and objectives. They can also help raise interest in your area and help set up the first public meeting to recruit members. Moving forward, they can help organise regular meetings with housing staff to discuss issues that matter to you. They can also explain how a group can achieve formal recognition from Fife Council to qualify for funding and grants.

For more information on setting up a tenant group, please contact the Tenant Participation team using the details below.  

Scrutiny Panel

Fife Council provides tenants with opportunities to scrutinise Housing Services. Housing legislation means that tenants have the opportunity to have greater influence and hold their landlord to account.

Fife Tenant Led Scrutiny Panel feeds directly into the monitoring and performance of services and they undertake inspections of the housing service.

For more information on how to join the scrutiny panel, please contact the Tenant Participation team using the contact details below. 

Estate Walkabouts

Estate Walkabouts encourage tenants and residents to work with Housing Management Officers to highlight issues in your local area.

Residents and Housing Management Officers walk the estate together, looking for any issues and taking note of them. An action plan will be created by residents and officers together, choosing what actions need to be taken and a suitable timescale.

For more information on Estate Walkabouts, please contact the Tenant Participation team using the contact details below. 

Tenant Gatherings

Have your say on potential rent options for next year at local tenant gatherings.

As well as discussing rent levels and giving you the chance to vote on your preferences, gatherings give you the opportunity to meet your tenant federation and local housing team.

You will have access to other local groups, organisations and support services – and free travel arrangements, refreshments, and children’s entertainment will be provided also. 

For more information on this year’s tenant gathering and rent options, or to access free transportation to the event, please contact the Tenant Participation team using the details below.  

Events Calendar

TP Events page Scotland's Housing Festival 2019 12th & 13th March 2019, SEC Glasgow.

Scotland’s biggest housing event brings you expert keynotes, top level debate, hands-on knowledge and innovation, and a focus on the biggest issues in the sector today.

Themes for 2019 Housing Festival focus on:

  • People at the heart
  • The day job
  • Places and people
  • Innovation

Further information is available here.


For your opportunity to participate, see dates and times below of upcoming local events that the Tenant Participation team will be attending.

To keep up to date with all the latest tenant participation news and events, check out our social media pages on Facebook and Twitter

‘Down Your Street’ - Tenant Magazine

Your tenants’ magazine. Driven by you.

Your tenants’ magazine, Down Your Street, is sent to all Fife Council tenants free of charge. Editions are published four times per year and sent by post. Each edition is also available to view online by clicking on the magazine covers below.

Down Your Street includes news from all seven areas across Fife – Kirkcaldy, Dunfermline, Glenrothes, North East Fife, South West Fife, Cowdenbeath and Levenmouth. Competitions, tenant information, ‘spotlight on’ features and council performance are also included.

  • People at the heart
  • The day job
  • Places and people
  • Innovation

Down Your Street Autumn 2018 Down Your Street Winter 2018 Down Your Street Spring 2019 Down Your Street Summer 2019




Tenant Participation
Tel: 01383 602220 Contact Tenant Participation online
By Post: New City House 1 Edgar Street Dunfermline Fife KY12 7EP
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