Contact Us

Contact the Benefits and Council Tax Team Online

Please use our new online contact and information service before telephoning the team.

Benefits and Council Tax Enquiries 03451 55 11 55
You can call our automated phone line at any time.  You can speak to an advisor during office hours.
We are open: Monday - Friday 8.00am - 6.00pm

To get to the correct section quickly you can use one of the hotkeys below; 

  • Press 0 for Change of Address
  • Press 1 for Overdue Notices
  • Press 2 for Bill Enquiries
  • Press 3 for Direct Debit
  • Press 4 for an Arrangement
  • Press 5 to Pay By Card

Write to us at:
Benefits and Council Tax Team
PO Box 18015
North Street


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